What’s up with WiFi?

It seems I’m not the only traveler wondering why the budget chain hotels can provide free wireless service, while the higher-end properties charge some pretty stiff fees for this convenience.

Days after I mentioned it in my blog post, I came across this article in the New York Times on the same topic. The explanations the hotels give seem pretty weak to me. In this day and age, I think that free WiFi is a requirement, not a luxury, and it’s more important to me than “pillow menus”, “spa-quality bath amenities”, and many of the other special services that these hotels are touting.

What do you think? What hotel services and amenities are must-haves for you?

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