Royal Caribbean recently announced a list of new perks and amenities for passengers staying in suites. The new benefits, which include everything from VIP seating by the pool to priority spa reservations and upgraded in-cabin amenities, are pretty enticing. If I were considering a balcony cabin or junior suite, I might upgrade just to get the special treatment…but the move is causing some unintended backlash for the cruise line as well.
Some long-time RCCL customers are expressing annoyance at what they think is a move towards a “class system” like they had on the old ocean liners, and others are pointing out that the timing of this announcement could be better. The cruise line just recently announced a surcharge for late night room service orders, and then decided to promote free 24-hour room service as one of the perks for suite guests.
What do you think?