two young girls and their mother sit at the table in giant sombreros on a family trip to Mexico

Making Memories in Mexico

Teens can be notoriously hard to please, and TWIN teens could potentially mean double trouble, but it sounds like the Moon Palace Cancun was the perfect solution to this family’s vacation dilemma. Plenty of activities for the girls, a relaxing spa treatment for Mom, and as for Dad — well — if the girls are happy, what more does he need?

Hi Ann

We had such an amazing vacation. We had such a beautiful ocean front view from our room. It was incredible. I also loved the big jacuzzi in our room!

view of the park and beach with palm trees in Cancun

All of the restaurants were great too. We loved the service everywhere at the hotel. Everyone was friendly and helpful! We loved all of the choices of restaurants available to us at both Nizuk and Sunrise. We never made it to eat at the golf course. We never had to wait to eat!

two women and a chef pose at the table in Cancun Mexico two young girls cheers their blended drinks with heart straws in Cancun

We tried to get a hibachi table  at Momo but in order to do that you had to wait in line before it opened, I waited in line about 45 minutes and by the time I got to the front the hibachi tables were sold out. They didn’t take phone reservations. It’s ok, though, we still ate there at a regular table and enjoyed it. So overall the food and service was excellent! We also loved the outside lunch buffets by the pool. There was even a food truck there by the pool bar. So good!

large pool with palm trees in the background in the Mexican Riviera people playing in the large pool of the Mexican Riviera resort

The resort credits were such great deals we did the Tulum Express tour and Ventura Park. Both were amazing! The park was great for us because it was close by to the hotel. It had zip lining and an adventure area plus an entire water park too. All of our food and drinks were included there too. And we rode on the only roller coaster in Cancun. Tulum was just breathtaking. We did the express tour and that was just enough for us. The transportation was a nice big coach bus. We were back by 2:30 to enjoy the resort.

two girls pose next to the Tulum sign in Mexico a beach cove along the Mexican Riviera

I also used the resort credit to have a facial. At the Awe Spa. That was so relaxing and again great service.

The shows at night were so fun. We saw a circus, Breakdancing, Michael Jackson and a Fire show. All top notch performances!

a family poses in front of small trees in the Mexican Riviera

We loved all the pools, slides, bars and flowrider too. My daughters rode bikes there. The transportation to get front Sunrise to Nizuk was very easy. We split our time equally between each section.

a body surfing experience at the moon resort in Cancun

The only downfall was the beach area.

We also went to Beach Palace for the day and that crystal blue clear water was just incredible. We loved that water!

Amstar was a great transfer to and from the airport.  We had no problems at all. It went very smoothly.

This vacation was awesome! Thank you for helping us! Now like you said back to reality but the memories will last forever!

Thank you,

Tracy

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You provided excellent guidance for us. I appreciated that you really had us think about what was most important to us when we were selecting the right cruise – and not to totally focus on what other people had to say. THANK YOU for helping to make this a memorable trip for our family! It really was a trip of a lifetime!

Clare and Mark (family cruise to Alaska)

The level of service we experienced was out of this world (and we did NOT make it easy on Ann). We weren’t quite sure where we wanted to go, when we would be able to go, or what “vibe” we were going for. After asking us some key questions (what we liked, didn’t like, why, etc.) Ann helped us narrow down our trip details and planned the honeymoon of our dreams. She helped book some of our excursions, answered some emergency questions while abroad and was always available/willing to help. I think it’s safe to say we won’t be using anyone else for future travel planning – Ann is a rockstar!

Carli (Italy and Spain)