Have you ever purchased something online and been disappointed when it arrived? Maybe it turned out to be the wrong color, or it didn’t fit, or it just wasn’t exactly what you had pictured when you saw it on that web site. With a sweater, you can just return it … but what do you do if it’s a vacation that you had purchased?? Most people are pretty disappointed when they find out that they’ve wasted vacation time and money on something that’s not quite what they expected.
I just came across a great column that describes some of these travel mishaps and mistakes that can happen (recognize any?) and reinforces the fact that using a travel agent could have helped to avoid all of them. It’s true what they say … “Without a travel agent, you’re on your own”.
