A cautionary tale about online booking

Travel columnist Chris Elliott has a great article today that illustrates exactly what can happen when you trust your all-important vacation to a discount online booking service.

I feel bad for the person involved (especially since they made her cry!) but I hear SO many stories like this, and I just wonder what the people were thinking?

“Cheapo Air”?  Seriously?!

Without a travel agent, you’re on your own.

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